711 lines
27 KiB
JavaScript
711 lines
27 KiB
JavaScript
export const SEARCH_SUGGESTIONS = [
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'upload image',
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'upload draft',
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'studio drafts',
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'group roles',
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'login issue',
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'auth help',
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'account settings',
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'change email',
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'troubleshooting',
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'forgot password',
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'create card',
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'create world',
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'cards help',
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'worlds help',
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'seasonal world',
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'attached relations',
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'profile help',
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'profile bio',
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'publish artwork',
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'edit profile',
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]
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export const HIGHLIGHTED_GUIDES = [
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{
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eyebrow: 'Live now',
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title: 'Upload help',
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description: 'A workflow-first guide to draft creation, metadata, previews, contributor credit, and final publish checks.',
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status: 'Guide',
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tone: 'amber',
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primaryLinkKey: 'upload_help',
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primaryLabel: 'Read Upload help',
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secondaryLinkKey: 'upload',
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secondaryLabel: 'Start upload',
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tags: ['upload', 'drafts', 'publish'],
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},
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{
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eyebrow: 'Live now',
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title: 'Studio help',
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description: 'A creator-friendly guide to Personal Studio, Group Studio, drafts, publishing, and the main workspace areas.',
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status: 'Guide',
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tone: 'sky',
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primaryLinkKey: 'studio_help',
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primaryLabel: 'Read Studio help',
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secondaryLinkKey: 'open_studio',
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secondaryLabel: 'Open Studio',
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tags: ['studio', 'drafts', 'publishing'],
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},
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{
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eyebrow: 'Live now',
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title: 'Cards help',
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description: 'A creator-friendly guide to what Cards are, when to use them, how to create them, and how they fit into personal and Group workflows.',
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status: 'Guide',
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tone: 'white',
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primaryLinkKey: 'help_cards',
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primaryLabel: 'Read Cards help',
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secondaryLinkKey: 'cards_create',
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secondaryLabel: 'Create a card',
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tags: ['cards', 'design', 'publishing'],
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},
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{
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eyebrow: 'Live now',
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title: 'Worlds help',
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description: 'A complete guide to building editorial Worlds, attaching curated content, controlling sections, previewing the result, and publishing with confidence.',
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status: 'Guide',
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tone: 'sky',
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primaryLinkKey: 'help_worlds',
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primaryLabel: 'Read Worlds help',
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secondaryLinkKey: 'create_world',
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secondaryLabel: 'Create a world',
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tags: ['worlds', 'campaigns', 'editorial', 'attached relations'],
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},
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{
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eyebrow: 'Live now',
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title: 'Profile help',
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description: 'A creator-friendly guide to personal identity, profile setup, profile-versus-Group clarity, and stronger public presentation on Skinbase Nova.',
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status: 'Guide',
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tone: 'white',
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primaryLinkKey: 'help_profile',
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primaryLabel: 'Read Profile help',
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secondaryLinkKey: 'profile_settings',
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secondaryLabel: 'Open profile settings',
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tags: ['profile', 'identity', 'onboarding'],
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},
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{
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eyebrow: 'Live now',
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title: 'Signup and login help',
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description: 'A reassuring guide to account creation, sign-in, recovery, verification basics, and the fastest next steps for common access problems.',
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status: 'Guide',
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tone: 'amber',
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primaryLinkKey: 'help_auth',
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primaryLabel: 'Read auth help',
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secondaryLinkKey: 'password_request',
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secondaryLabel: 'Reset password',
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tags: ['login', 'signup', 'recovery'],
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},
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{
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eyebrow: 'Live now',
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title: 'Groups documentation',
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description: 'The full Groups guide covering roles, publishing, contributor credit, workflows, and best practices.',
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status: 'Guide',
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tone: 'sky',
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primaryLinkKey: 'groups_documentation',
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primaryLabel: 'Read full guide',
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secondaryLinkKey: 'group_studio',
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secondaryLabel: 'Open Group Studio',
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tags: ['groups', 'publishing', 'roles'],
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},
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{
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eyebrow: 'Fast start',
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title: 'Groups quickstart',
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description: 'The shortest route to creating a Group, inviting members, and publishing correctly under a shared identity.',
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status: 'Quickstart',
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tone: 'amber',
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primaryLinkKey: 'groups_quickstart',
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primaryLabel: 'Open quickstart',
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secondaryLinkKey: 'create_group',
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secondaryLabel: 'Create a Group',
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tags: ['groups', 'quickstart', 'onboarding'],
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},
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{
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eyebrow: 'Answers fast',
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title: 'Groups FAQ',
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description: 'Quick answers about permissions, contributor credit, invites, approvals, and common troubleshooting.',
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status: 'FAQ',
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tone: 'white',
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primaryLinkKey: 'groups_faq',
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primaryLabel: 'Open FAQ',
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secondaryLinkKey: 'groups_directory',
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secondaryLabel: 'Browse Groups',
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tags: ['groups', 'faq', 'troubleshooting'],
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},
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]
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export const FEATURED_GUIDES = [
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{
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eyebrow: 'Priority topic',
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title: 'Groups',
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description: 'Create shared identities, invite members, and publish together while preserving contributor credit and accountability.',
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status: 'Live now',
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tone: 'sky',
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plannedPath: '/help/groups',
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primaryLinkKey: 'groups_documentation',
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primaryLabel: 'Read Groups help',
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secondaryLinkKey: 'groups_quickstart',
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secondaryLabel: 'Open quickstart',
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highlights: ['Full guide, quickstart, and FAQ already live', 'Best for collaborative publishing and group workflows'],
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tags: ['groups', 'contributors', 'roles'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Studio',
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description: 'Learn the workspace for drafts, scheduling, content management, publishing, analytics, and creator operations.',
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status: 'Live now',
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tone: 'white',
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plannedPath: '/help/studio',
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primaryLinkKey: 'studio_help',
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primaryLabel: 'Read Studio help',
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secondaryLinkKey: 'open_studio',
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secondaryLabel: 'Open Studio',
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highlights: ['Now live as the first non-Groups module help page', 'Explains drafts, publishing, and context switching clearly'],
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tags: ['studio', 'drafts', 'publishing'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Upload',
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description: 'Get help with preparing images, starting uploads, handling drafts, and publishing without losing context or metadata.',
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status: 'Live now',
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tone: 'white',
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plannedPath: '/help/upload',
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primaryLinkKey: 'upload_help',
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primaryLabel: 'Read Upload help',
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secondaryLinkKey: 'studio_artworks',
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secondaryLabel: 'Open Studio artworks',
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highlights: ['Now live as the dedicated upload workflow guide', 'Explains draft flow, publish flow, and context clearly'],
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tags: ['upload', 'artworks', 'drafts'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Cards',
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description: 'Understand what Cards are, how they differ from artworks, posts, and collections, and how to create and publish them well.',
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status: 'Live now',
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tone: 'white',
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plannedPath: '/help/cards',
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primaryLinkKey: 'help_cards',
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primaryLabel: 'Read Cards help',
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secondaryLinkKey: 'cards_index',
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secondaryLabel: 'Browse cards',
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highlights: ['Now live as the dedicated Cards format guide', 'Explains format choice, ownership, and creator-friendly best practices'],
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tags: ['cards', 'design', 'editorial'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Worlds',
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description: 'Learn how to build seasonal, event, and campaign destinations with curated attachments, section control, preview workflows, and homepage promotion readiness.',
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status: 'Live now',
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tone: 'sky',
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plannedPath: '/help/worlds',
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primaryLinkKey: 'help_worlds',
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primaryLabel: 'Read Worlds help',
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secondaryLinkKey: 'worlds_index',
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secondaryLabel: 'Browse public Worlds',
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highlights: ['Now live as the dedicated Worlds editorial workflow guide', 'Explains attached content, recurrence, preview, and promotion clearly'],
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tags: ['worlds', 'campaigns', 'seasonal'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Profile',
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description: 'Set up your public identity, understand profile-versus-Group clarity, and improve the way your creator presence reads to other people.',
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status: 'Live now',
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tone: 'white',
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plannedPath: '/help/profile',
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primaryLinkKey: 'help_profile',
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primaryLabel: 'Read Profile help',
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secondaryLinkKey: 'profile_settings',
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secondaryLabel: 'Open profile settings',
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highlights: ['Now live as the dedicated profile identity guide', 'Explains setup, presentation, and profile-versus-Group clarity'],
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tags: ['profile', 'identity', 'settings'],
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},
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{
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eyebrow: 'Priority topic',
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title: 'Signup / Login',
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description: 'Learn how access, registration, password recovery, and account entry work so creators can get in and stay productive.',
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status: 'Live now',
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tone: 'amber',
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plannedPath: '/help/auth',
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primaryLinkKey: 'help_auth',
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primaryLabel: 'Read auth help',
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secondaryLinkKey: 'password_request',
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secondaryLabel: 'Recover account access',
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highlights: ['Now live as the dedicated signup and login guide', 'Explains recovery, verification basics, and permission-vs-access confusion clearly'],
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tags: ['login', 'signup', 'access'],
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},
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]
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export const HELP_CATEGORIES = [
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{
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id: 'core-platform',
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label: 'Core platform',
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title: 'Core platform',
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summary: 'Account setup, identity, and platform basics for new and returning creators.',
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topics: [
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{
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eyebrow: 'Get started',
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title: 'Signup / Login',
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description: 'Account access, registration, password recovery, and getting back into Skinbase quickly.',
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status: 'Live',
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plannedPath: '/help/auth',
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primaryLinkKey: 'help_auth',
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primaryLabel: 'Read auth help',
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secondaryLinkKey: 'register',
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secondaryLabel: 'Create account',
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tags: ['login', 'signup', 'access'],
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},
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{
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eyebrow: 'Identity',
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title: 'Profile',
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description: 'Learn how profiles work, how to present yourself better, and how to keep your personal identity distinct from Group identity.',
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status: 'Live',
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plannedPath: '/help/profile',
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primaryLinkKey: 'help_profile',
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primaryLabel: 'Read Profile help',
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secondaryLinkKey: 'profile_settings',
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secondaryLabel: 'Open settings',
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tags: ['profile', 'identity', 'settings'],
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},
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{
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eyebrow: 'Account',
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title: 'Account settings',
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description: 'Use account and dashboard settings to control profile details, security flows, and creator preferences.',
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status: 'Live',
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plannedPath: '/help/account',
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primaryLinkKey: 'help_account',
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primaryLabel: 'Read account help',
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secondaryLinkKey: 'profile_settings',
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secondaryLabel: 'Open account settings',
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tags: ['account', 'settings', 'dashboard'],
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},
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{
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eyebrow: 'Safety',
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title: 'Privacy & safety',
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description: 'Future help coverage for privacy decisions, safety guidance, and account support concerns.',
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status: 'Planned',
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plannedPath: '/help/privacy',
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primaryLinkKey: 'contact_support',
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primaryLabel: 'Contact support',
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tags: ['privacy', 'safety', 'support'],
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},
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],
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},
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{
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id: 'creation-and-publishing',
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label: 'Creation & publishing',
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title: 'Creation and publishing',
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summary: 'The main surfaces creators use to make, edit, organize, and publish work on Skinbase Nova.',
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topics: [
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{
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eyebrow: 'Workspace',
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title: 'Studio',
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description: 'Content workflows, drafts, scheduling, analytics, and the main creator workspace.',
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status: 'Live',
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plannedPath: '/help/studio',
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primaryLinkKey: 'studio_help',
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primaryLabel: 'Read Studio help',
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secondaryLinkKey: 'open_studio',
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secondaryLabel: 'Open Studio',
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tags: ['studio', 'drafts', 'content'],
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},
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{
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eyebrow: 'Publish',
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title: 'Upload',
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description: 'Start uploads, manage drafts, and publish artwork safely and correctly.',
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status: 'Live',
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plannedPath: '/help/upload',
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primaryLinkKey: 'upload_help',
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primaryLabel: 'Read Upload help',
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secondaryLinkKey: 'upload',
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secondaryLabel: 'Open upload',
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tags: ['upload', 'artwork', 'publish'],
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},
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{
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eyebrow: 'Portfolio',
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title: 'Worlds',
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description: 'Learn how to create and manage editorial Worlds with curated attachments, section visibility, preview, recurrence, and promotion workflows.',
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status: 'Live',
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plannedPath: '/help/worlds',
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primaryLinkKey: 'help_worlds',
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primaryLabel: 'Read Worlds help',
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secondaryLinkKey: 'studio_worlds',
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secondaryLabel: 'Open Worlds workspace',
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tags: ['worlds', 'editorial', 'campaigns'],
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},
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{
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eyebrow: 'Portfolio',
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title: 'Artworks',
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description: 'Future help for artwork editing, portfolio organization, and publishing workflows.',
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status: 'Planned',
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plannedPath: '/help/artworks',
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primaryLinkKey: 'studio_artworks',
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primaryLabel: 'Open artworks',
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tags: ['artworks', 'portfolio', 'editing'],
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},
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{
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eyebrow: 'Visual compositions',
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title: 'Cards',
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description: 'Learn what Cards are, when to use them, and how card creation, editing, and publishing fit into the platform.',
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status: 'Live',
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plannedPath: '/help/cards',
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primaryLinkKey: 'help_cards',
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primaryLabel: 'Read Cards help',
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secondaryLinkKey: 'cards_index',
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secondaryLabel: 'Browse cards',
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tags: ['cards', 'design', 'workflow'],
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},
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{
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eyebrow: 'Organization',
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title: 'Collections',
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description: 'Planned help for organizing work, saved collections, and multi-item presentation flows.',
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status: 'Planned',
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plannedPath: '/help/collections',
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primaryLinkKey: 'studio_home',
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primaryLabel: 'Open Studio',
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tags: ['collections', 'organization', 'curation'],
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},
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],
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},
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{
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id: 'collaboration',
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label: 'Collaboration',
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title: 'Collaboration',
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summary: 'Shared publishing, group operations, and the advanced teamwork modules that grow out of the Groups system.',
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topics: [
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{
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eyebrow: 'Live ecosystem',
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title: 'Groups',
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description: 'Shared identity, member roles, contributor credit, review workflows, and Group publishing.',
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status: 'Live',
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plannedPath: '/help/groups',
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primaryLinkKey: 'groups_documentation',
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primaryLabel: 'Read Groups guide',
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secondaryLinkKey: 'group_studio',
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secondaryLabel: 'Open Group Studio',
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linkItems: [
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{ label: 'Quickstart', linkKey: 'groups_quickstart' },
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{ label: 'FAQ', linkKey: 'groups_faq' },
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{ label: 'Create Group', linkKey: 'create_group' },
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],
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tags: ['groups', 'members', 'contributors'],
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},
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{
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eyebrow: 'Planned next',
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title: 'Projects',
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description: 'Future help for structured collaboration, milestones, linked work, and team coordination.',
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status: 'Planned',
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plannedPath: '/help/projects',
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primaryLinkKey: 'groups_documentation',
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primaryLabel: 'Start with Groups docs',
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tags: ['projects', 'planning', 'collaboration'],
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},
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{
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eyebrow: 'Planned next',
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title: 'Releases',
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description: 'Future guidance for packaging major publication moments with notes, contributors, and linked work.',
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status: 'Planned',
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plannedPath: '/help/releases',
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primaryLinkKey: 'groups_documentation',
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primaryLabel: 'Start with Groups docs',
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tags: ['releases', 'launches', 'publishing'],
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},
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{
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eyebrow: 'Community format',
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title: 'Challenges',
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description: 'Planned help for challenge-based collaboration, themed prompts, and participation flows.',
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status: 'Planned',
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plannedPath: '/help/challenges',
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primaryLinkKey: 'groups_faq',
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primaryLabel: 'See Group feature FAQ',
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tags: ['challenges', 'prompts', 'events'],
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},
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{
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eyebrow: 'Events',
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title: 'Events',
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description: 'Planned help for launch moments, showcases, time-based activities, and team promotion flows.',
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status: 'Planned',
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plannedPath: '/help/events',
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primaryLinkKey: 'groups_faq',
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primaryLabel: 'See Group feature FAQ',
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tags: ['events', 'showcase', 'launch'],
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},
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{
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eyebrow: 'Resources',
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title: 'Assets',
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description: 'Future help for shared resource libraries, asset organization, and collaboration handoff materials.',
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status: 'Planned',
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plannedPath: '/help/assets',
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primaryLinkKey: 'groups_faq',
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primaryLabel: 'See Group feature FAQ',
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tags: ['assets', 'resources', 'library'],
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},
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],
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},
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{
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id: 'discovery-and-interaction',
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label: 'Discovery & interaction',
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title: 'Discovery and interaction',
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summary: 'Finding work, understanding notifications, and following what matters across the platform.',
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topics: [
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{
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eyebrow: 'Search flows',
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title: 'Search',
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description: 'Future help for discovery, filtering, and finding creators, artworks, cards, or groups quickly.',
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status: 'Planned',
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plannedPath: '/help/search',
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primaryLinkKey: 'studio_home',
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primaryLabel: 'Open Studio',
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tags: ['search', 'discovery', 'filters'],
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},
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{
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eyebrow: 'Signals',
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title: 'Notifications',
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description: 'Planned help for notification flows, activity awareness, and follow-up actions.',
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status: 'Planned',
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plannedPath: '/help/notifications',
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primaryLinkKey: 'studio_home',
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primaryLabel: 'Open Studio',
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tags: ['notifications', 'updates', 'activity'],
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},
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{
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eyebrow: 'Relationships',
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title: 'Following & activity',
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description: 'Future help for understanding follows, feed behavior, activity surfaces, and creator engagement.',
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status: 'Planned',
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plannedPath: '/help/following',
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primaryLinkKey: 'groups_directory',
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primaryLabel: 'Browse creators and groups',
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tags: ['following', 'activity', 'feed'],
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},
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{
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eyebrow: 'Conversation',
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title: 'Comments & engagement',
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description: 'Planned help for community interaction, comment behavior, and response expectations across content.',
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status: 'Planned',
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plannedPath: '/help/engagement',
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primaryLinkKey: 'cards_index',
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primaryLabel: 'Browse public content',
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tags: ['comments', 'engagement', 'community'],
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},
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],
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},
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{
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id: 'support-and-troubleshooting',
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label: 'Support & troubleshooting',
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title: 'Support and troubleshooting',
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summary: 'Fast fixes, account recovery paths, and help surfaces built for users who need answers right now.',
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topics: [
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{
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eyebrow: 'Fast fixes',
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title: 'Troubleshooting',
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description: 'A live support-oriented guide for diagnosing access, publishing, permissions, setup, and route-level problems faster.',
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status: 'Live',
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plannedPath: '/help/troubleshooting',
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primaryLinkKey: 'help_troubleshooting',
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primaryLabel: 'Open troubleshooting hub',
|
||
secondaryLinkKey: 'report_issue',
|
||
secondaryLabel: 'Report a problem',
|
||
tags: ['troubleshooting', 'support', 'issues'],
|
||
},
|
||
{
|
||
eyebrow: 'Self-service',
|
||
title: 'FAQs & quickstarts',
|
||
description: 'A scalable pattern for future FAQs, quickstarts, and module-specific fast-answer pages.',
|
||
status: 'Live pattern',
|
||
plannedPath: '/help/{topic}/faq',
|
||
primaryLinkKey: 'groups_faq',
|
||
primaryLabel: 'See the pattern in Groups FAQ',
|
||
secondaryLinkKey: 'groups_quickstart',
|
||
secondaryLabel: 'See quickstart pattern',
|
||
tags: ['faq', 'quickstart', 'help system'],
|
||
},
|
||
{
|
||
eyebrow: 'Human support',
|
||
title: 'Contact & issue reporting',
|
||
description: 'Reach the right support path when the answer is not in self-service content or when something is broken.',
|
||
status: 'Available now',
|
||
primaryLinkKey: 'contact_support',
|
||
primaryLabel: 'Contact support',
|
||
secondaryLinkKey: 'report_issue',
|
||
secondaryLabel: 'Report issue',
|
||
tags: ['contact', 'bug report', 'support'],
|
||
},
|
||
],
|
||
},
|
||
]
|
||
|
||
export const GETTING_STARTED_STEPS = [
|
||
{
|
||
title: 'Create or access your account',
|
||
description: 'Start with account access so you can move into Studio, profile setup, and publishing without blockers.',
|
||
},
|
||
{
|
||
title: 'Set up your profile',
|
||
description: 'Complete the basics of your public identity so your work has a stronger creator context from day one.',
|
||
},
|
||
{
|
||
title: 'Open Studio',
|
||
description: 'Use Studio as the main operating surface for drafts, content management, and creator workflows.',
|
||
},
|
||
{
|
||
title: 'Upload your first artwork',
|
||
description: 'Move from onboarding into actual publishing so you can learn the platform by doing real work.',
|
||
},
|
||
{
|
||
title: 'Create your first card',
|
||
description: 'Explore the visual composition side of Nova once your core publishing flow feels comfortable.',
|
||
},
|
||
{
|
||
title: 'Use Groups when collaboration starts',
|
||
description: 'Once work becomes shared, open the Groups quickstart and switch into the collaboration workflow deliberately.',
|
||
},
|
||
]
|
||
|
||
export const GETTING_STARTED_LINKS = [
|
||
{ label: 'Signup / Login help', linkKey: 'help_auth' },
|
||
{ label: 'Set up your profile', linkKey: 'help_profile' },
|
||
{ label: 'Using Studio', linkKey: 'studio_home' },
|
||
{ label: 'Upload your first artwork', linkKey: 'upload' },
|
||
{ label: 'Create your first card', linkKey: 'cards_create' },
|
||
{ label: 'Understanding Groups', linkKey: 'groups_quickstart' },
|
||
]
|
||
|
||
export const TROUBLESHOOTING_ITEMS = [
|
||
{
|
||
title: 'I can’t log in',
|
||
description: 'Start with access recovery, then move to support if the issue is bigger than a password reset.',
|
||
linkKey: 'password_request',
|
||
linkLabel: 'Recover account access',
|
||
tags: ['login', 'password', 'access'],
|
||
},
|
||
{
|
||
title: 'Upload is not working',
|
||
description: 'Jump back into the upload flow or Studio to confirm you are in the right context before reporting a bug.',
|
||
linkKey: 'upload',
|
||
linkLabel: 'Open upload',
|
||
tags: ['upload', 'publishing', 'artwork'],
|
||
},
|
||
{
|
||
title: 'I can’t publish',
|
||
description: 'Check whether the issue is personal publishing, Group permissions, or the wrong active context.',
|
||
linkKey: 'groups_faq',
|
||
linkLabel: 'Read Group publishing FAQ',
|
||
tags: ['publish', 'permissions', 'context'],
|
||
},
|
||
{
|
||
title: 'I don’t see Studio',
|
||
description: 'Use sign-in and onboarding checks first, then re-open Studio from the main creator workspace.',
|
||
linkKey: 'studio_home',
|
||
linkLabel: 'Open Studio',
|
||
tags: ['studio', 'onboarding', 'access'],
|
||
},
|
||
{
|
||
title: 'My Group role doesn’t allow something',
|
||
description: 'The Groups FAQ explains how roles, approvals, invites, and permissions differ between members.',
|
||
linkKey: 'groups_faq',
|
||
linkLabel: 'Open Groups FAQ',
|
||
tags: ['group roles', 'permissions', 'members'],
|
||
},
|
||
{
|
||
title: 'My profile is incomplete',
|
||
description: 'Go to profile settings and finish the basics that shape how other creators understand your identity.',
|
||
linkKey: 'profile_settings',
|
||
linkLabel: 'Open profile settings',
|
||
tags: ['profile', 'settings', 'identity'],
|
||
},
|
||
{
|
||
title: 'I published under the wrong context',
|
||
description: 'Use the Groups documentation and FAQ to correct personal-versus-group publishing mistakes deliberately.',
|
||
linkKey: 'groups_documentation',
|
||
linkLabel: 'Read publishing guidance',
|
||
tags: ['publishing', 'context', 'groups'],
|
||
},
|
||
]
|
||
|
||
export const POPULAR_HELP_TOPICS = [
|
||
{
|
||
title: 'How account settings work',
|
||
description: 'Read the account guide for settings, email and password care, notifications, and ongoing maintenance after login succeeds.',
|
||
linkKey: 'help_account',
|
||
tags: ['account', 'settings', 'preferences'],
|
||
},
|
||
{
|
||
title: 'How Group publishing works',
|
||
description: 'Understand shared identity, contributor credit, and why individual attribution stays visible.',
|
||
linkKey: 'groups_documentation',
|
||
tags: ['groups', 'publishing', 'credit'],
|
||
},
|
||
{
|
||
title: 'How contributor credit works',
|
||
description: 'Use the Groups FAQ to understand Published by, Uploaded by, Primary author, and Contributors.',
|
||
linkKey: 'groups_faq',
|
||
tags: ['contributors', 'credit', 'faq'],
|
||
},
|
||
{
|
||
title: 'How Studio works',
|
||
description: 'Read the Studio guide for drafts, context switching, publishing, and the main creator workspace surfaces.',
|
||
linkKey: 'studio_help',
|
||
tags: ['studio', 'content', 'workflow'],
|
||
},
|
||
{
|
||
title: 'How to upload artwork',
|
||
description: 'Read the upload guide for draft flow, metadata review, previews, context checks, and final publishing.',
|
||
linkKey: 'upload_help',
|
||
tags: ['upload', 'artworks', 'publish'],
|
||
},
|
||
{
|
||
title: 'How to create cards',
|
||
description: 'Read the Cards guide when you need help choosing the format, creating a Card, and publishing it cleanly.',
|
||
linkKey: 'help_cards',
|
||
tags: ['cards', 'guide', 'design'],
|
||
},
|
||
{
|
||
title: 'How Worlds work',
|
||
description: 'Read the Worlds guide to understand editorial purpose, attached content, preview, section control, recurrence, and homepage promotion.',
|
||
linkKey: 'help_worlds',
|
||
tags: ['worlds', 'campaigns', 'editorial'],
|
||
},
|
||
{
|
||
title: 'How profiles work',
|
||
description: 'Read the Profile guide to understand setup, identity clarity, presentation, and how personal presence fits beside Group activity.',
|
||
linkKey: 'help_profile',
|
||
tags: ['profile', 'identity', 'guide'],
|
||
},
|
||
{
|
||
title: 'How signup and login work',
|
||
description: 'Read the auth guide for account creation, sign-in, recovery, verification basics, and common access problems.',
|
||
linkKey: 'help_auth',
|
||
tags: ['login', 'signup', 'recovery'],
|
||
},
|
||
{
|
||
title: 'How to troubleshoot faster',
|
||
description: 'Use the troubleshooting guide when the problem is urgent and you need faster diagnosis before jumping into a long module guide.',
|
||
linkKey: 'help_troubleshooting',
|
||
tags: ['troubleshooting', 'support', 'issues'],
|
||
},
|
||
{
|
||
title: 'How to create a Group',
|
||
description: 'Use the quickstart if you are ready to switch from solo publishing into collaboration.',
|
||
linkKey: 'create_group',
|
||
tags: ['groups', 'quickstart', 'collaboration'],
|
||
},
|
||
]
|
||
|
||
export const SUPPORT_ITEMS = [
|
||
{
|
||
eyebrow: 'Fast fixes',
|
||
title: 'Open troubleshooting help',
|
||
description: 'Use this when the problem feels urgent and you want shorter diagnosis-first guidance before filing a report.',
|
||
linkKey: 'help_troubleshooting',
|
||
},
|
||
{
|
||
eyebrow: 'Human help',
|
||
title: 'Contact support',
|
||
description: 'Use this when the right answer is not in the help hub or when you need account-level guidance.',
|
||
linkKey: 'contact_support',
|
||
},
|
||
{
|
||
eyebrow: 'Problem reports',
|
||
title: 'Report a bug',
|
||
description: 'Use this when a route, workflow, permission, or publishing surface appears broken rather than unclear.',
|
||
linkKey: 'report_issue',
|
||
},
|
||
] |